Telephone systems

Working with partners such as Samsung and Mitel, we offer a wide choice of telephone systems to meet the needs of small local businesses, national multi-site operations and everyone in-between.

If all you want to do is handle voice calls efficiently and effectively, there are a few basic features that you probably need, such as: voicemail to email (sending you a message to say that you’ve got a voicemail message, with a recording of it attached); mobile twinning (automatically directing landline calls to your mobile if you don’t pick up your desk phone); and the ability to hold, queue and transfer calls.

The physical system can take several forms: hybrid (which includes a physical box in your premises), pure IP (everything is in the cloud), or digital/IP (a mix of both). And you can send calls over various networks too.

We will create an end-to-end solution that does everything you need – and nothing you don’t.

Why choose Silver Cloud for your Mitel solution?
  • We are qualified to design, install and maintain all Mitel systems
  • We only use in-house engineering for all service and support
  • We hold regular account reviews to ensure that you are always satisfied
  • We keep you up-to-date with all relevant news
What our clients say:

“Silver Cloud’s customer service skills were second to none. The staff members in charge of the installation process kept us informed throughout. Communication, planning and implementation were all excellent. The whole team was quick, slick and professional.”

Marion Walker, Head of Estate Agency,
Hewats Solicitors and Estate Agents, Castle Douglas


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