Contact centre solutions

Consumers are no longer content to deal with companies only by phone – they expect to be able to choose their preferred method from a range of options, including email, instant messaging and social media. Contact centre solutions such as Mitel’s ‘MiContact Centre’ enable you to:

  • offer a flexible, high-quality and consistent service at every stage of the process
  • integrate social media and multimedia elements
  • record calls, then store and access that data
  • manage workflows
  • ensure that you are keeping to your overall strategy


Talk to one of our specialists

Need some help? Our experts are on hand to give you the support you need. Click here to get in touch.

Get in touch

you might also be interested in...