Merson Group
Robust IT Managed Services
Our experience spans a variety of sectors, including charities and agricultural organizations, serving clients with user counts ranging from 20 to 400. For instance, we successfully executed a robust IT Managed Services engagement for the Merson Group, supporting 250 users across three sites, including an international location in Poland.
Challenge
Outdated IT infrastructure across three sites, including international operations.
Inconsistent user support and inefficient onboarding/offboarding processes.
Lack of secure backup and data recovery systems.
Solution
Onboarded all users to SilverCloud IT support.
Installed Remote Monitoring Software for proactive issue resolution.
Migrated Office 365 licenses and customised SharePoint workflows.
Refreshed hardware and implemented a streamlined user management model.
Delivered a reliable backup solution for critical data protection.
Outcome
Modernised IT systems, streamlined operations, and enhanced consistency across all sites
Our solutions by industry
- Finance and Insurance
- Public Sector
- Leisure and Hospitality
- Retail
- Legal and Professional
- Not For Profit
